It's been a long wait with lots of bumps in the road to get here. We ordered windows in September, after the unfortunate break-in, for security reasons. Also the old broken windows and lack of screens forced us toward improvements.
Then the global supply chain problem hit. The manufacturer was having problems getting the raw materials to fabricate the windows. Shipments were not coming. So we waited.
In February, Frits, the Dutch owner of the window company who was going to retire in July, had a heart attack and was sent to Aruba for treatment. He had a crew of Antilleans who were kept in the dark about the business. The workers tried to pick up the slack and cover all the orders in his absence. It took a month for them to identify the order and get it manufactured. We had paid three-quarters of the cost and still had no windows.
Next, the custom glass cutter got COVID and that sent him home in isolation for several weeks for recovery.
Finally, we get a call to schedule installation. A second call changed the installation date. To our surprise, the installation crew (a man and a woman) showed up at 8:30 am with all our windows. In one day, they took out all the old windows and replaced with new custom windows with screens and handles that actually work!
House improvements are never stand alone projects. They always lead to more projects. The old windows were mounted flush to the outside of the building. When removed, the old window outline shows and the window sill needs plastering to repair the chunks of concrete removed for the new windows. We had a painter/plaster look at the project and it seems that now we need to paint the entire house. Not only do the window sills need plaster but our paint is chalky, fading and can't be matched. Here we go on another project....
My goodness I can't believe how long it took to get the windows installed. I didn't realize when you had the break-in that some were damaged. Glad you finally got them in. They look really nice
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